Industries — EdTech & online learning

Scale Your EdTech Platform With Egyptian Talent

Learner support, content operations, and LMS teams that keep pace with every enrollment surge, every cohort intake, and every timezone your students learn in.

Built for edtech & online learning

EdTech runs on two things at once: a flawless learner experience and a relentless content engine behind it. Both get harder as you grow. Nafez places skilled Egyptian talent — support specialists, course QA reviewers, LMS admins, and content operators — into managed teams that plug straight into your platform. Egypt’s deep, multilingual graduate pool and Gulf-friendly working hours mean your learners get answers when they need them, and your roadmap ships courses without the bottleneck. You keep the pedagogy and the brand; we run the operational muscle that lets them scale.

Roles we staff

The people edtech & online learning hire through us

Learner support agents

Content operations

LMS administrators

Community moderators

Course QA reviewers

Tutor coordinators

What we fix

Your headaches, handled

The challenge

Support tickets spike every enrollment cycle

We staff elastic learner-support pods that flex up for launch weeks and cohort intakes, so response times hold steady no matter the volume.

The challenge

Students learn across many timezones

Egypt’s working hours bridge the Gulf, Europe, and Africa, letting us run coverage windows that keep learners answered from early morning through late evening.

The challenge

Course content ships too slowly

Dedicated content-ops and QA teams handle formatting, video uploads, captioning, and pre-publish review so your instructional designers focus on teaching, not logistics.

Why Nafez

Why edtech & online learning choose us

Selectively hired

We recruit carefully from Egypt’s graduate pool and train for education-sector standards before anyone touches your learners.

Multilingual by default

Arabic and English fluency comes standard, so support and moderation feel native to learners across your markets.

Run to your KPIs

Outsource a full function and we manage it to the first-response times, resolution rates, and content throughput you define.

Let’s build the team that turns your enrollment growth into a learning experience students stay for.

Tell us the role or function — we’ll come back with the people, the model and the price, usually within a day.

Not sure? Free diagnosis

The ClinicGet a Team Plan